Terms of Service (Website, Dashboard & API)

Last updated: 11 November 2025

These Terms govern access to and use of the WalletTag website, dashboard and APIs. If you register for an account, click "accept", or use the Services, you agree to these Terms.

Parties. "WalletTag", "we", "us", and "our" mean Workx UK Ltd (England & Wales, Company No. 15397051), trading as WalletTag. "Customer" or "you" means the person or entity accepting these Terms. If you use the Services on behalf of an organisation, you represent that you have authority to bind that organisation.

1) Services & Accounts

Services. WalletTag provides tools to assess risk signals for blockchain wallets and related analytics, via our Website, Dashboard and APIs.

Eligibility. You must be 18+. If you sign up on behalf of an entity, you must have authority to do so.

Account registration. Provide accurate information and keep credentials secret. You are responsible for activity under your account and API keys.

Beta/Preview. Features labelled alpha/beta/preview may be modified or withdrawn and are provided AS IS without commitments.

2) Subscriptions, Trials & Fees

Plans. Free, paid and enterprise plans are described on our Pricing page or Order Form. We may offer free trials or promotional credits.

Billing. Fees are billed in advance (monthly or annually) via our payment processor. Taxes (including VAT) are additional unless stated otherwise.

Auto‑renewal. Paid subscriptions auto‑renew for the same term unless cancelled before renewal. You can cancel in the Dashboard; cancellation prevents future renewals but does not refund past charges.

Changes. We may change plan features or pricing on renewal or with reasonable prior notice for monthly plans. Material detrimental changes will take effect on the next billing cycle.

Refunds. Except where required by law or expressly stated, fees are non‑refundable.

3) Licence & Acceptable Use

Your licence. We grant you a limited, non‑exclusive, non‑transferable licence to access the Website/Dashboard and to use the APIs within the plan limits and these Terms.

API keys & rate limits. Keep keys confidential. Do not share outside your organisation. We may enforce rate limits, quotas and fair‑use restrictions.

Restrictions. You will not: (a) reverse engineer or attempt to extract source code; (b) bypass or disable security/usage limits; (c) resell, sub‑license or provide our outputs as a competing service without written consent; (d) use the Services to build, train or improve models that compete with WalletTag; (e) remove or alter notices; (f) access the Services via scraping or automated means other than our documented APIs.

Prohibited uses. You will not use the Services to: (i) violate law (including sanctions/export controls); (ii) harass, dox, or target individuals; (iii) make decisions with legal or similarly significant effects on individuals without appropriate human review and notices; (iv) assess consumer creditworthiness, employment, housing or insurance eligibility; (v) enable unlawful surveillance, money laundering or evasion of sanctions; (vi) interfere with network integrity or probe our systems except under an approved disclosure programme.

Attribution & caching. Where we provide attribution requirements for datasets, you will comply. You may cache outputs within plan limits solely for your internal use and must refresh caches per any TTL guidance.

4) Customer Data, Outputs & IP

Customer Input Data. You retain ownership of data you submit. You grant us a licence to process it to provide the Services and to generate Outputs.

Outputs. Subject to these Terms, you may use Outputs internally and in your products/services. Outputs may incorporate or be derived from public blockchain data or partner datasets.

Derived Data & Service Data. We may generate aggregated statistics, insights and model parameters. We own these, but will not disclose your Confidential Information in a way that identifies you or any individual.

Feedback. If you provide feedback, you grant us a perpetual, irrevocable, royalty‑free licence to use it without restriction.

IP. Except for rights expressly granted, WalletTag and its licensors retain all rights to the Services, SDKs, documentation and underlying data compilations.

5) Data Protection

Our Privacy Policy and DPA (Annex A) form part of these Terms. Each party will comply with applicable data protection laws. Where we process Customer Personal Data on your behalf, the DPA applies. You are responsible for providing any notices and obtaining any consents required for your use of the Services (including for automated decision‑making if you choose to implement it).

6) Third‑Party Services

The Services may interoperate with third‑party software, datasets, chains, explorers or services. We do not control third parties and are not responsible for their content, availability or compliance. Your use of them may be governed by separate terms.

7) Confidentiality

Each party will protect the other's Confidential Information with reasonable care and use it only to perform under these Terms. Exclusions include information that is public, independently developed, or lawfully obtained from a third party. If compelled by law to disclose, a party will (where lawful) provide notice and cooperation.

8) Warranties & Disclaimers

General. We warrant we will provide the Services with reasonable skill and care.

No financial or legal advice. Outputs are risk indicators, not statements of fact, legal advice, investment advice, or a substitute for your own due diligence and compliance.

No guarantees. Blockchain data can be incomplete or noisy. We do not guarantee that Outputs will be accurate, complete, or fit for any particular purpose, nor that they will detect all malicious activity or avoid false positives/negatives.

Beta/Previews are provided AS IS without warranties, and may be discontinued.

Except as stated above, the Services are provided "AS IS" and we disclaim all other warranties (express or implied), including merchantability, fitness for a particular purpose and non‑infringement.

9) Indemnities

By you. You will indemnify and hold us harmless from claims, damages, fines and costs arising from (a) your unlawful use of the Services; (b) your breach of these Terms; or (c) content or data you submit (including where you lack a lawful basis).

By us. We will defend you against third‑party claims alleging that the Services (as provided by us) infringe UK intellectual property rights, and pay final adverse judgments or settlements we approve. We may modify the Services to avoid infringement or terminate affected features with a pro‑rata refund. We have no obligations for claims arising from combinations with items not supplied by us or from your modifications.

10) Liability

Limits. Our aggregate liability for all claims in a 12‑month period is capped at the fees you paid for the Services in that period.

Exclusions. We are not liable for: lost profits, revenues, goodwill; loss, corruption or inaccuracy of data; or indirect, special, incidental or consequential damages.

Exceptions. These limits do not apply to liability that cannot be excluded by law, or to your payment obligations.

11) Suspension & Termination

We may suspend or terminate access for breach, security risks, non‑payment, or legal compliance. You may terminate at any time via the Dashboard (effective at the end of the then‑current term). On termination, your licence ends and we may delete Customer Input Data per the DPA; you should export what you need before termination.

12) Compliance

You represent that you and your end users will comply with applicable laws, including sanctions/export controls (UK, EU, US), anti‑money‑laundering, anti‑bribery, and privacy laws. You warrant that you are not subject to UK, EU or US sanctions.

13) Publicity

We may use your name and logo to identify you as a customer, unless you opt out in writing.

14) Changes to Terms

We may update these Terms from time to time. We will post changes and, for material changes, notify account owners. Continued use after the effective date constitutes acceptance. If you do not agree, cancel before the changes take effect.

15) Governing Law & Venue

These Terms and any non‑contractual obligations are governed by the laws of England and Wales. The courts of England have exclusive jurisdiction. Each party irrevocably submits to that jurisdiction.

16) General

Assignment. You may not assign these Terms without our consent; we may assign to an affiliate or in connection with a merger/sale.

Force majeure. Neither party is liable for delays caused by events beyond reasonable control.

Notices. Legal notices to legal@wallet-tag.com and by post to the registered office; we may notify you via the Dashboard or email.

Order of precedence. If there is a conflict: Order Form (if any) > these Terms > DPA > policies.

Severability; waiver. If a term is unenforceable, the rest remains in effect. Failure to enforce is not a waiver.

Entire agreement. These Terms, any Order Form, the Privacy Policy and DPA are the entire agreement for the Services.

Defined Terms (glossary)

Acceptable Use Policy (AUP): Rules in 3.

Customer Input Data: Data you or your users submit to be processed by the Services (e.g., wallet addresses).

Derived Data: Aggregated, de‑identified statistics, model parameters and insights generated by us that do not identify an individual.

Outputs: Risk scores, labels, indicators and other results returned by the Services in response to your inputs.

Service Data: Telemetry, logs, metrics and similar information about use of the Services.

Questions?

General: info@wallet-tag.com

Legal: legal@wallet-tag.com

Privacy: privacy@wallet-tag.com